Terms of service

Effective Date: 20 August 2026

Welcome to Culture Drip. These Terms of Service govern your access to and use of culturedrip.in, including browsing the Website, creating an account, purchasing products, and using any services provided through the Website.

By accessing or using our Website, you agree to be bound by these Terms of Service, our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other applicable policies published on the Website.

If you do not agree with these Terms, please do not use the Website or place an order.

In these Terms, “you”, “your” or “customer” refers to any person accessing or using the Website. “Culture Drip”, “we”, “us” or “our” refers to the Culture Drip brand and the entity operating the Website.

1. Use of the Website

You agree to use the Website only for lawful purposes and in accordance with these Terms.

You must not:

  • Use the Website for any unlawful or fraudulent purpose.

  • Attempt to gain unauthorised access to the Website, server or systems.

  • Interfere with the security or proper functioning of the Website.

  • Copy, reproduce, modify or distribute Website content without permission.

  • Use automated tools, bots or other methods to collect Website content without our written permission.

  • Submit false, misleading or fraudulent information.

  • Attempt to place orders using unauthorised payment methods.

We reserve the right to restrict or terminate access to the Website where we reasonably believe these Terms have been violated.

2. User Account

Certain features of the Website may require you to create an account.

You are responsible for providing accurate and up-to-date information and for maintaining the confidentiality of your account credentials.

You are responsible for activities carried out through your account. If you believe that your account has been accessed without your permission, please contact us at care@culturedrip.in as soon as possible.

We reserve the right to suspend or terminate an account where we reasonably believe that it is being used fraudulently, unlawfully or in violation of these Terms.

3. Products and Product Information

Culture Drip offers artificial and fashion jewellery through the Website.

We make reasonable efforts to ensure that product descriptions, images, specifications, colours and other information displayed on the Website are accurate.

However, actual product colours may vary slightly depending on your device, screen settings, lighting and photography conditions.

Minor variations in finish, colour, texture or appearance may occur due to the nature of jewellery manufacturing and materials used.

We reserve the right to correct errors, update product information or discontinue products without prior notice.

4. Product Availability

All products displayed on the Website are subject to availability.

Adding a product to your cart does not guarantee that the product will remain available until checkout or payment is completed.

In the event that a product becomes unavailable after an order is placed, we will contact you regarding the available options, which may include cancellation and refund of the affected order.

5. Pricing

All product prices displayed on the Website are in Indian Rupees (₹) unless otherwise stated.

Prices may change from time to time due to product updates, promotions, business requirements or other factors.

Any applicable shipping charges, taxes or other charges will be displayed at checkout before you complete your purchase.

We make reasonable efforts to ensure that pricing information is accurate. In the unlikely event of a pricing or listing error, Culture Drip reserves the right to correct the error and, where appropriate, cancel the affected order and provide a refund of any amount paid.

6. Orders and Acceptance

When you place an order through the Website, you are making a request to purchase the selected products.

After placing an order, you may receive an order confirmation by email, SMS, WhatsApp or another available communication method.

An order may be cancelled or rejected in certain circumstances, including:

  • Product unavailability.

  • Incorrect pricing or product information.

  • Suspected fraudulent or unauthorised activity.

  • Incorrect or incomplete customer information.

  • Delivery serviceability issues.

  • Other circumstances where fulfilment is not reasonably possible.

If we cancel an order for which payment has already been received, the applicable amount will be refunded through the relevant payment method, subject to our Refund Policy.

7. Payments

Payments may be processed through authorised third-party payment gateway providers.

You agree to provide accurate payment and billing information when placing an order.

Culture Drip does not guarantee the uninterrupted availability of third-party payment services and is not responsible for technical issues occurring within a third-party payment system.

If a payment is unsuccessful, the order may not be processed until successful payment confirmation is received.

8. Shipping and Delivery

Orders are shipped using reliable courier and logistics partners.

Estimated delivery timelines and applicable shipping charges are provided in our Shipping Policy and may vary depending on the delivery location, courier availability and other circumstances.

Once an order has been handed over to the courier or logistics partner, delivery is subject to the courier’s service conditions and operational timelines.

For complete information regarding delivery, tracking, shipping charges and international shipping, please refer to our Shipping Policy.

9. Returns, Refunds and Cancellations

Returns, replacements, refunds and order cancellations are subject to the conditions specified in our Return & Refund Policy.

Customers are requested to review the applicable policy before placing an order.

Culture Drip reserves the right to reject a return or refund request that does not meet the applicable eligibility requirements.

10. Reviews and User-Generated Content

Customers may have the opportunity to submit reviews, ratings, feedback, photographs or other content relating to their purchase or experience.

By submitting such content, you confirm that:

  • The content is accurate to the best of your knowledge.

  • You have the right to submit the content.

  • The content does not violate any law or third-party rights.

  • The content does not contain abusive, offensive, misleading, defamatory, obscene or fraudulent material.

Culture Drip reserves the right to review, moderate, edit or remove content that violates these Terms or applicable law.

We may use customer reviews or other submitted content for Website, marketing or promotional purposes where permitted by applicable law and our policies.

11. Intellectual Property

All content available on the Website, including but not limited to:

  • Brand name and logo.

  • Product photographs.

  • Product descriptions.

  • Graphics and designs.

  • Website layout.

  • Text, articles and other written content.

  • Icons and visual elements.

is owned by or licensed to Culture Drip and is protected by applicable intellectual property laws.

You may view and use the Website for personal, non-commercial purposes only.

You may not reproduce, copy, modify, publish, distribute, sell or commercially exploit any Website content without our prior written permission.

12. Promotions, Discounts and Coupons

Culture Drip may offer discounts, promotional codes, coupons, sales or other promotional campaigns from time to time.

Each promotion may have its own eligibility requirements, validity period and terms.

Unless specifically stated otherwise:

  • Promotional offers cannot be combined.

  • A coupon or promotional code may be subject to minimum order value requirements.

  • Offers may be limited to selected products or customers.

  • Promotional codes may have an expiry date.

  • We reserve the right to withdraw or modify a promotional offer where reasonably necessary.

The specific terms applicable to an offer will be communicated along with the promotion.

13. Third-Party Services and Links

The Website may use or provide access to third-party services, including payment gateways, courier services, analytics tools, communication services and social media platforms.

We may also provide links to third-party websites for convenience.

Culture Drip does not control third-party websites or services and is not responsible for their content, availability, security or privacy practices.

Your use of third-party services may be subject to the terms and policies of those third parties.

14. Website Availability

We aim to keep the Website available and functioning properly. However, we do not guarantee that the Website will always be available, uninterrupted or error-free.

The Website may occasionally become unavailable due to maintenance, technical issues, updates, hosting problems, security incidents, network failures or circumstances beyond our reasonable control.

We may modify, suspend or discontinue any part of the Website or its features when reasonably necessary.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Culture Drip will not be liable for indirect, incidental, special or consequential losses arising from your use of the Website or inability to use the Website.

This may include losses arising from:

  • Website interruptions.

  • Technical errors.

  • Delays caused by third-party service providers.

  • Courier or logistics delays.

  • Payment gateway interruptions.

  • Unauthorised access beyond reasonable security measures.

  • Events outside our reasonable control.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

16. Indemnification

You agree to indemnify and hold harmless Culture Drip, its directors, employees, representatives and service providers from claims, losses, liabilities or expenses arising from your:

  • Violation of these Terms.

  • Misuse of the Website.

  • Fraudulent or unlawful activity.

  • Violation of third-party rights.

  • Content submitted by you that violates applicable law or third-party rights.

This provision applies to the extent permitted by applicable law.

17. Force Majeure

Culture Drip will not be responsible for delays or failure to perform its obligations where such delay or failure results from circumstances beyond our reasonable control.

Such circumstances may include natural disasters, severe weather, fire, flood, pandemic-related restrictions, government actions, strikes, transportation disruptions, internet or network failures, courier disruptions, war, civil unrest or other unforeseen events.

18. Privacy

Your use of the Website is also subject to our Privacy Policy, which explains how we collect, use, store and protect your personal information.

By using the Website, you acknowledge that you have read and understood the Privacy Policy.

19. Changes to These Terms

Culture Drip may update these Terms of Service from time to time to reflect changes in our Website, products, services, business practices or applicable laws.

The updated Terms will be published on this page with the revised effective date.

Your continued use of the Website after the updated Terms are published constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

20. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising from or relating to these Terms or your use of the Website shall be subject to the jurisdiction of the competent courts having jurisdiction over the relevant location of the Culture Drip business, subject to applicable law.

21. Contact Us

If you have any questions, concerns or requests regarding these Terms of Service, you can contact us at:

Culture Drip
Email: care@culturedrip.in
Website: culturedrip.in